Refund Policy

Please read this policy before buying credits. By completing a purchase you agree to it and to our Terms of Service.

1. All purchases are final

Credit packages are digital products. We do not offer cash refunds for purchased credits, whether paid with PayPal or USDT.

2. Used credits

Credits are used when you create a campaign. Used credits are not returned, including for links that are not indexed. Indexing is decided by search engines, and every campaign report shows the result of each link and, where known, the reason a link was not indexed.

3. Try before you buy

New accounts receive free credits after email verification, so you can test the Service with your own links before purchasing. See pricing and how it works.

4. Payment problems

• Credits not added: credits are added after we verify your transaction. If your payment has not been approved, email us with your payment code (PAY-…) and transaction ID.
• Duplicate or incorrect payments: if you were charged twice or paid a wrong amount, contact us and we will review the transaction.
• USDT sent to a wrong address or network: blockchain transactions cannot be reversed, and we cannot recover funds that did not reach our address.

5. If something goes wrong

If you believe there was a technical problem on our side — for example a campaign that was charged but never processed — contact us at support@indxer.online with your account email and the campaign name. We review each case individually and, where appropriate, may correct your credit balance. Any such adjustment is made in credits, not money.

6. Chargebacks and disputes

Please contact us before opening a PayPal dispute or chargeback so we can help. Accounts with fraudulent disputes or chargebacks may be suspended, and remaining credits may be forfeited as described in our Terms of Service.

7. Contact

Questions about a purchase? Email support@indxer.online or visit our contact page.